Future Broadband | Contact Us

Phone / Chat Operating Hours

We are engineers based in Perth, Western Australia and offer services Nationwide.
As a convenience to our customers we offer direct live chat – available most open hours.
You can also submit a ticket/email at the bottom of this page.

If you prefer, you can also call us directly during the week (Mon-Fri) – hours are below.

Helpdesk/Faults
WST (West Coast) = 7.30AM – 5.00PM
AEST (Queensland) = 9.30AM – 7.00PM
AEDT (NSW/VIC/TAS) = 10.30AM – 8.00PM

Sales/Orders and Billing/Admin
WST (West Coast) = 8.00AM – 5.00PM
AEST (Queensland) = 10.00AM – 7.00PM
AEDT (NSW/VIC/TAS) = 11.00AM – 8.00PM

Customers with 24/7 Support arrangements have their own dedicated contact number.
Calls are routed to the company phone and computer systems and will be answered by the first available engineer.

Call Us: 08 6117 0600

Existing Customers – Ticket/Inquiry (requires login) -> Portal/Login

Logged in customer can request changes to their services, report service faults and inquire about their invoices/payments.

New Customer Inquiry
A 0 - Contact Us - Callback

Preferred Contact Details

Details about your call-back request

Interested in selling Future Broadband's NBN, Enterprise Fibre and Business Phone Services?

Let us know a bit about your company and how it can add value to a customer's telecommunications experience.

Do you have direct customer relationships and need 100+ broadband or phone services? Future Broadband delivers custom wholesale services to a range of different integration and managed service providers looking for reliable business broadband or phone solutions.

Let us know a bit about your company and we'll contact you to discuss.