Our local Australian team is standing by to help you
Our team is here to help with enquiries, support, and service information across Australia. Whether you need technical assistance, billing support, or want to discuss a new service, we’re ready to assist.
Call us
Email or live chat
Speak directly with our team during business hours
Phone: (08) 6117 0600
Helpdesk & Faults
WST (WA): 7:30am – 5:00pm
AEDT (Sydney/Melbourne): 9:30am – 7:00pm
Sales, Orders & Billing
WST (WA): 8:00am – 5:00pm
AEDT (Sydney/Melbourne): 11:00am – 8:00pm
Customers with 24/7 support arrangements have access to dedicated contact channels.
Most general questions, account enquiries and tech support problems can be answered via live chat. The same people who answer the phones also respond to your chat requests.