CONTACT US

Our local Australian team is standing by to help you

Our team is here to help with enquiries, support, and service information across Australia. Whether you need technical assistance, billing support, or want to discuss a new service, we’re ready to assist.

Call us

Email or live chat

Speak directly with our team during business hours

Phone: (08) 6117 0600

Helpdesk & Faults

  • WST (WA): 7:30am – 5:00pm

  • AEDT (Sydney/Melbourne): 9:30am – 7:00pm

Sales, Orders & Billing

  • WST (WA): 8:00am – 5:00pm

  • AEDT (Sydney/Melbourne): 11:00am – 8:00pm

Customers with 24/7 support arrangements have access to dedicated contact channels.

You can email our chat with support team directly

Email: tech-help@futurebroadband.com.au

Live Chat

Most general questions, account enquiries and tech support problems can be answered via live chat. The same people who answer the phones also respond to your chat requests.

  • WST (WA): 8:00am – 3:30pm

  • AEDT (Sydney/Melbourne): 11:00am – 6:30pm