The future broadband network status page lists any major widespread outages impacting a large number of our customers.
https://futurebroadband.com.au/network-status/

For any NBN related wide-spread outages the NBN website will also provide up to date information for your address:
https://nbn.com.au/network-status/

Yes, all scheduled network outages are listed in the customer portal, and you can elect them to be emailed too.

You can report problems with your NBN service to us using our customer portal online

Portal/Login

Technical Support – Telephone Contact Hours
WST (West Coast) = 7.30AM – 5.00PM
AEST (East Coast) = 9.30AM – 7.00PM

Future Broadband has an online signup for all residential and small business services:
https://futurebroadband.com.au/order/

During the order process you’ll be asked for information to assist us in getting your account setup and services connected. These include:
– Your personal details
– The address where the service will be installed
– Your plan and any optional extras such as hardware or phone
– Your payment details
– Your agreement to the Terms and Conditions

Sales/Accounts/Billing – Telephone Contact Hours
WST (West Coast) = 8.00AM – 5.00PM
AEST (East Coast) = 10.00AM – 7.00PM