Future Broadband | NEWS/TIMELINE



October 2018
Launch of Refer-a-Friend Program
Future broadband would like to thank the early customers who signed up with us and took a chance on a new provider.
Qualifying customers will have access to a “Referral Code” in the your future customer portal.
Discounts range from $4 per month up to $16 per service for each month your friend remains with us.

Full details of the program are located here: https://futurebroadband.com.au/refer/

September 2018
IPv6 Dual-Stack
IPv6 Dual-Stack is now available for new customer NBN orders – existing customers will be provided with a chance to add IPv6 by using our online contact form.

Future Broadband Network Usage – Update 1
Future Broadband delivers very high quality internet access to residential and business customers alike. As a small ISP we aim to be transparent as we grow, and this includes updates to total network usage.

As you can see from the last update, we have grown usage considerably in just one month. It is important to note that the ‘peaks’ at the top of the graph is where cheaper providers often will cap speeds, degrading services for all connected.


Graph is based on 1 hour averages of our customer’s network utilization. It does not show total available capacity.

Notes: The above graph is an aggregate of all future broadband customers connected to all 121 NBN POIs and CVCs on those POIs connecting to state-based capital city POPs with diverse IP Transit and peering connections.


August 2018
Future Broadband – FTTN Port stats tool – Consumer First!

Future Broadband is the First ISP in Australia to provide Residential customers with access to tools to view their NBN connection details.

FTTN (Fibre to the Node) has been a major point of contention for NBN and the government, with consumers having little idea as to what speeds to expect on their line.

As part of our initial reasons for starting this business was to provide advanced functions to customers to view and manage their NBN services – we have finally made available a tool which will, live, request from NBN a snapshot of your FTTN/FTTB service – the sync speed and other electrical statistics. For advanced technical users or those who manage multiple remote sites it is a must-have feature.


Future Broadband – Residential Customers – 100 has been reached
A Massive thank you to those who have supported us and taken a chance on a brand new service provider. We know it is not easy finding a provider who delivers – your continued support as we expand our offering, in referring your family in friends is appreciated!


Future Broadband Network Usage
Future Broadband delivers very high quality internet access to residential and business customers alike. As a small ISP we aim to be transparent as we grow, and this includes updates to total network usage.


Graph is based on 1 hour averages of our customer’s network utilization. It does not show total available capacity.

Notes: The above graph is an aggregate of all future broadband customers connected to all 121 NBN POIs and CVCs on those POIs connecting to state-based capital city POPs with diverse IP Transit and peering connections.

July 2018
Usage Meter – Reliability Update
Future Broadband has updated the usage meter systems, they now update once a day and are available to view in your customer portal.

Thanks for those that put up with the old one 🙂

Feature Update – Customer Portal
New additions include the ability to view live calls history, and a comprehensive overhaul of the display (there is now tabs between content instead of a single page).


June 2018
Future Broadband Gains Traction
Future Broadband has grown rapidly over the past few months since launch, and only via word of mouth.

One of our customers emailed us and let us know that we are now on Product Review – Thanks for all our customers who have taken the time to review, it is appreciated!

View More here: https://www.productreview.com.au/p/future-broadband.html


May 2018
Fibre 1000 – MASSIVE expansion of coverage
Future Broadband is the First ISP to announce the availability of Fibre1000 to a huge amount of the metro areas.

We are extending the coverage of these offers to 120,000 buildings covering an enormous number of business areas.

Build costs are included for those sites, and we can provide various options for build outside, including incorporating as part of the monthly fee.

View More here: https://futurebroadband.com.au/fibre1000/

New Online Ordering Options
Online ordering systems have been updated to allow for a diverse selection of order types – from migrate FTTN or Churn FTTP, voiceband or not – a date in the future or as soon as possible.

If you need any help in selecting the right type of order please ask us and we can advise.

Offering the full range of NBN ordering options allows Future Broadband to ensure total flexibility to YOUR requirements – for home and business customers alike.


April 2018
Fibre 1000
Future Broadband has launched Fibre 1000 – 1 Gigabit Unlimited Internet from just $599 per month (After install on a 36 month term).

It is available to 3370 selected buildings, subject to capacity.

It provides for 1 Gigabit of IP bandwidth capacity and a 99.95% SLA – perfect for cloud-based business’ employee offices.

Pricing is as follows:

36 Months – $0 Install – $699 per month ex-gst
36 Months – $999 Install – $649 per month ex-gst
36 Months – $1999 Install – $599 per month ex-gst

24 Month terms also available.

If outside the 3370 buildings but are nearby we can also incorporate a build cost in various ways, at very attractive rates.

View More here: https://futurebroadband.com.au/fibre1000/


March 2018
Launch!
Future Broadband has launched to the market, offering a bold set of products based on NBN, DSL, and VoIP technologies.

Utilizing one of the best networks in the country, our Performance NBN is THE solution for slow peak-hour NBN speeds!

See our Whirlpool Announcement: https://forums.whirlpool.net.au/forum-replies.cfm?t=2714475


January 2018
Holidays
Enjoy the summer holidays everyone – its going to be a busy year ahead 🙂

December 2017
Beta-Test Platform
Future Broadband’s purpose-built ISP platform has been released to a very small and selected number of customers who are testing the following for general release:

Online Ordering / User Signup systems
Website Product Presentation
Your Future – Customer Portal

November 2017
Agreements signed with Maxotel
Future Broadband has signed wholesale agreements with Maxotel for the provision of high quality ip voice services to consumers and businesses.
Maxotel was selected as they were able to deliver a solution for delivering pre-paid voice, post paid voice, as well as integration into our existing payment gateways and technology platforms.

Agreements signed with TP-LINK
TP-Link has been selected as “Home Gateway” partner with their VR600V All-in-one Wifi Modem and VoIP device a key winner. TP-Link provide flexible drop-shipment and device configuration options and worked with Future Broadband to integrate/interface ordering and fulfillment.

Agreements signed with AAPT/TPG Wholesale
Future Broadband has signed wholesale agreements with AAPT Wholesale for the provision of high quality ip data services to consumers and businesses.

AAPT Wholesale was selected as they were the only provider to deliver a comprehensive solution for delivering the fastest NBN services required by Future Broadband’s customers.

Future Broadband will utilize AAPT’s NBN POI connectivity, Backhaul to each capital city POP and Business-Grade IP Transit and Peering to provide a range of Performance NBN plans to home professionals, gamers, and technical people.

Inclusions such as Static IP, IPoE support rather than PPPoE, and local peering are key differences with this product compared to the traditional wholesale arrangements.

October 2017 :: Future Broadband - The Idea is Born
The founders of Future Broadband have been in the ISP industry a long time. We are used to the best, because if it didn’t work, or if it was slow, we would go and bug the network engineering team until they fixed it.

When the NBN came around we were disappointed at the lack of options for a fast service, all the time.

Choice of quality Customer Service was limited to small resellers who were great over the phone but didn’t have technology systems for self-service. Bigger providers had better portals but terrible phone support. And most were all focused on growth at all costs, after all, the NBN is the biggest telecoms transfer event in our history.

So, we decided to build a business that was focused on;
1. performance – only using the highest quality business-grade internet products, even for consumers.
2. service – deep integration of toolsets used to deliver comprehensive customer experience, from the website, our team and systems, and with the suppliers of network and connectivity.
3. knowledge – the NBN has reduced the number of people who understand telecommunications, we should not hide data (like port stats), and we should share our experiences with others.